Contractors Wanted Nationwide

Would you like a unique opportunity to work with a fast paced and always growing "Triple Play" service provider? Pavlov Media is one of the largest broadband and private cable operators in the United States servicing apartment complexes, businesses and housing communities across the country. We’re looking for energetic field technicians to help expand and build our networks! If you’re a quick learner and like hands-on work, then apply today! Pavlov Media is seeking subcontractors with skills in a variety of technologies to assist with service calls and day to day operations for our MDU properties. Technician(s) must have their own tools, testing meters, transportation, ladders and insurance.

Technologies:

  • Dish Network
  • DirecTV
  • Switched Ethernet
  • Wireless Access Points
  • Point to Point Wireless
  • Fiber Optics testing and repair
  • Hardline testing and repair

Primary Responsibilities:

  • Works trouble work orders in accordance with Field Operations policies and procedures; upon completion or upon request, communicates status of work orders to Technical Support team
  • Assist NOC to resolve property tickets/outages within SLA
  • Resolves or escalates site issues or questions within the established and acceptable timeframe
  • Maintains ownership of issues and follows through on all customer issues until those issues are properly closed

Requirements/skills:

  • Owns necessary tools to troubleshoot appropriate technology (data, video, or phone)
  • Has necessary knowledge in said technology to troubleshoot, diagnose, and repair issues found onsite
  • Responds to telephone calls and emails within the established response standard
  • Has at least 2 years of telecommunications field work
  • Including, but not limited, to building and installing data infrastructures, satellite systems, cabling, phone systems/support, grounding, etc.
  • Basic service level IT support for home, commercial, or offices
  • Has strong analytical and problem solving skills
  • Has superior Customer Service Skills: Professionalism, Soft Skills and Phone Etiquette
  • BONUS: Has fiber knowledge, tools, and repair experience

Coverage areas needed:

  • Pullman, WA
  • Staten Island, NY
  • Rochester, NY
  • Edwardsville, IL
  • Lincoln, NE
  • Philadelphia, PA
  • Grand Forks, ND
  • Slippery Rock, PA
  • Ames, IA
  • Birmingham, AL
  • Norfolk, VA
  • Lafayette, IN
  • Abilene, TX
  • Bowling Green, KY
  • Boone, NC