FTTx Installer

Position Summary:

The FTTx Installer is responsible for the installation, support, and troubleshooting of fiber equipment/LVC for commercial and residential buildings on the Pavlov Media fiber backbone. In addition to FTTx installations this position will also be responsible for the installation of fiber enclosures.


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Primary Responsibilities:

  • Maintain a customer first attitude to ensure customer satisfaction
  • Travel to each assigned site as needed to complete work orders
  • Share information and provide feedback to internal teams on a consistent basis
  • Field calls, emails, and work orders from Pavlov Media HQ
  • Demonstrate effective troubleshooting skills and the ability to use them
  • Understand network diagrams and other technical manuals
  • Assist with upkeep on network documentation and product training materials
  • Ensure that network quality meets Pavlov Media standards

Desired Skills:

  • “Customer First” service-oriented approach
  • Professional communication, demeanor, and appearance
  • Time-Management, prioritization and multi-tasking abilities
  • Reliable and responsible team player
  • Strong problem-solving skills
  • Quickly adapt to changes in processes, procedures and priority
  • Proficient with LVC and fiber optic installations in commercial and residential buildings
  • Ability to mechanically/fusion splice Fiber Optic Cables
  • Aptitude to interpret, maintain, and create fiber optic splice maps
  • Proven ability to troubleshoot connectivity issues
  • Capable to assemble fiber enclosure and cans
  • Ability to fasten and secure enclosures to building structures
  • Strong understanding networking devices and wireless access points

Experience Requirements and Positives:

  • Two (2) years of experience with Microsoft Word, Excel, and Outlook
  • Two (2) years of successful deployment experience in LVC and/or fiber installations
  • Two (2) years of experience with experience in troubleshooting networking issues
  • Must have experience with the techniques, application and installation of grounding, Cat5, fiber optics, LAN/WAN networks
  • Be on your feet for long periods of time
  • Ability to lift 75 pounds
  • Ability to use hand tools
  • Current driver license
  • Pass a drug test