Information Technology Manager

Champaign, IL

POSITION SUMMARY:

The Information Technology Manager supervises the MIS department and is responsible for managing computer systems and software, oversees both hardware and software implementation and administration, and maintains server and endpoint connectivity.


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PRIMARY RESPONSIBILITIES:

  • Identifying and executing improvements and updates to software and systems
  • Developing and implementing IT policy and best practices for the organization
  • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
  • Acts as the top level internal escalation point for MIS team members
  • Build and support a strong internal team
  • Provide direction to MIS team members
  • Keep current on information and technology and translate that knowledge in to the strategic direction of company systems
  • Ensure system security
  • Ensure precise, consistent and timely communications with the users and Pavlov Media leadership
  • Identify opportunities for team training and skills advancement
  • Accountable and responsible in work practices and expectations
  • Set, manage and meet goals and deadlines
  • Participate in corporate continuous improvement initiatives to enhance client services, efficiency and profitability
  • Participates in selected inter-departmental meetings, conferences, conference calls and planning
  • Communicate effectively with clarity and transparency
  • Innovative critical and creative thinking to evaluate and solve issues
  • Perform other duties as assigned

EDUCATION, SKILL AND EXPERIENCE REQUIREMENTS:

  • BA Degree recommended or equivalent work experience
  • Proven history if Information Technology Administration
  • Proficiency with Microsoft Office Suite, including Visio
  • 5+ years for IT Administration and Management
  • Experience with server, storage, networking and virtualization system implementation and administration
  • Demonstrated success in leveraging technology to deliver information technology solutions
  • Experience with Citrix XEN Server and StarWind virtual san a plus
  • Excellent communication skills (strong verbal and written required)
  • Strong customer service skills
  • Interpersonal skills
  • Teaming skills
  • Time management and multi-tasking skills
  • Strong analytical and problem-solving skills
  • Collaborative, team-oriented attitude
  • Strong organization and facilitation skills
  • Ability to easily adapt to changes in process, procedures, and priority
  • Familiar with Microsoft and Open Source solutions
  • Windows Server administration
  • Linux Server administration
  • Virtualization and Storage administration
  • Candidates must be creative and strategic thinkers, who have demonstrated excellent follow-through and attention to detail